Below you can find the most frequent asked questions – answered to help you with your trip. Please feel free to contact us via our contact page or Facebook page if you want to ask something not included here.
Frequently Asked Questions
Phuket is an island in Southern Thailand. (click for map)
We are located on the southern part of Phuket island at Nai Harn. A location known for it's natural beauty and far removed from the hustle and bustle of the busy (northern) side of Phuket. Here is a link to our Google Map Location: https://goo.gl/maps/9SfwtonXwNw
Book your flight to Phuket International airport (HKT). You can use your preferred flight booking agency or any of the online booking services like skyscanner.com, kayak.com/flights or eBookers to book your flight.
The currency in Thailand is Thai Baht. You can use www.xe.com/currencyconverter/ for the latest currency conversion rates. NOTICE: All payments to Action Point must be paid in Thai baht.
The Tetanus jab is recommended if you didn't have it already. Please also check with your doctor for any specific individual requirements. Private Health Insurance is also recommended.
You don’t need to be fit to start a program at Action Point. Many of our guests are out of shape and unfit when they arrive. The program is personalized to you specifically and you will receive 1-on-1 training sessions with one or of our fitness trainers, that will train you at your personal level. Our instructors will support and help you every step of the way ensuring you get the most out of your program and reach the goals that you have set.
We provide all the training equipment here at Action Point, so there is nothing in particular you need to bring beside any special physical health related item you individually need.
What you will need to bring is gym wear like shirts and shorts to train in. You should also bring running shoes, beach towels, flip flops, medical insurance and an electrical adaptor.
Many of these things can also be acquired here in Phuket. We also have a shop where you can purchase quality training gear, at affordable prices.
There is a laundry service in Action Point, so you can easily have your laundry washed, dried, ironed and delivered back to your room at any time of the day.
We sell a variety of nutrition supplements like whey proteins, recovery mixes and other essential supplements. These can be purchased at our Action Point shop. Included in every program is a highly nutritious diet, including nutrition shakes.
If you would like to buy additional protein shakes you may do so at our roof-top pool restaurant, or by using the reception service in Action Point.
The average age is 24 – 44. But sometimes we have guests who are younger than 24 and we always have guests who are over 50.
The vast majority of our guests come to Action Point by themselves. Because everyone is so friendly, warm and welcoming, it’s easy to meet new people and have a fun time together. We also get many couples who book retreats together.
If you’re planning on coming to Action Point by yourself, remember that’s absolutely normal – pretty much everyone else is doing the same!
We focus on quality and exclusivity. That's the reason we intentionally keep the number of guests relatively low.
At any one time we have no more than 10-12 guests stay in our resort and each training session generally has between 7 to 15 guests.
Level 3 (R.E.P.S) or an internationally recognized equivalent certification is the minimum requirement for instructors working at Action Point. This is a high training level and requires many years of experience.
Yes, you can rent all kinds of vehicles. Please ask our reception for further information to arrange a rental.
Scooters usually are between 200 – 400 baht per day. Depending on which type you choose.
You can rent a mountain bike which is usually 100 baht per day.
You may also rent a car. Please ask at our front desk. Cars tend to be between 1000 – 2000 baht per day.
Because we are usually fully booked all year round, we do not have a high season or low season price for our retreat packets. However the room rates vary depending if it's high season or low season. It is suggested to book your retreat & rooms as early as possible cause of our limited exclusive 12 rooms boutique availability.
We usually employ international trainers, who of course speak English. In the case we need to employ a Thai trainer, they do speak basic English and we make sure from before they are able to perform at high levels.
Yes there are classes 7 day per week and we are open daily 7:00am to 10:00pm
All our retreat packet are fully customizable according your needs. That means you can change any training time you want and do something else. We do provide a core suggested daily schedule however which you can find by going to each retreats page individually.
Even though it is recommended to stay at Action Point Resort (cause of the fitness & relaxing environment), it is not required. You may stay at any hotel or other accommodation of your choice.
We are almost always fully booked 1 month in advance, so if you book last minute you may need to stay in an other accommodation outside.
Please email us and we will direct you to our suggested outside accommodations.
Yes, all our rooms have modern air conditioning units. Here you can find more details and photos from the rooms.
We have free Wi-Fi Internet around the entire resort. Each floor has it’s own private Wi-Fi access point for extra speed and reliability.
The Internet is as good as in any western country. You can use Skype or any other application the same way you would do in your country.
Every room has a safe in it. The safe’s are designed to be big enough to store normal laptops or tablets in. So if you have an expensive laptop or device, you can place it in the safe. However there has never been any problem of theft in Action Point. Our resort has a CCTV system & an alarm.
We're probably in the best beach location in all of Phuket. There are 3 beautiful beaches in walking distance from Action Point Resort. The closest, Nai Harn beach, is just 10 minutes walk and has been rated 3rd best beach in Asia, according to the 2015 Tripadvisor’s travelers’ choice.
Rawai Beach, is about 15 minutes walk and is simply stunning with it's sweeping long white sands and Thai style boats bobbing in the turquoise clear water. Ya Nui beach, about 25 minutes walk, is a great place to jump in and cool off after a training session.
Ya Nui and Nai Harn beaches have lifeguards also. Enjoy!
If you come from a place with no beach, it is highly suggested to swim only at the beaches which have lifeguards present. Take note of the flags and be sure they are yellow before entering the water.
If the flags are red, it is suggested NOT to swim. Placing of the red flags signify a strong current, which can be very dangerous.
Swim only between yellow flags and do not go out further than where the waves break. There are NO sharks in Phuket.
For most nationalities, you will be given a free 30 day Tourist visa upon arrival in Thailand. Please check if this applies to you by going here: http://en.wikipedia.org/wiki/Visa_policy_of_Thailand
If you would like to stay longer in Thailand, you may apply for a Thai Tourist visa. Please contact us for more information.
Thai government has invested a lot of money in keeping Phuket safe and attractive to tourists. This means swift justice for crimes and has resulted in very low crime rates. You will also see a lot of police, around while driving, which they are always standby to enforce the law.
If you are planning on renting transportation like a motorcycle or a car, please be aware that there are some dangerous drivers on the roads and many people drive drunk when coming back from bars.
Of course, like anywhere, keep your wits about you and don’t draw attention to yourself. If you worry about the political problems in Bangkok, be informed that these problems generally do not affect Phuket at all.
You don’t need to arrive on a specific day. The program is created for you personally, so you will begin the day, or day after you arrive. You can arrive on any day, at any time. We can arrange a transportation for you 24/7th
On average the weather is warm and sunny at about 25 – 30 Celsius all year long. Feel free to check the temperature, here: http://www.knowphuket.com/climate.htm
Action Point is equally popular among men and women. You can usually find more women practicing female activities and more men practicing male activities.
Generally the class size is between 7 to 15. We try to keep the numbers to that size, to ensure that every guest is getting the proper attention they deserve.
A 50% deposit is required to confirm your reservation. This is made online and paid via any debit or credit card. Upon your arrival at Action Point you will need to provide the rest 50% of the price of your retreat holiday.
Action Point is open all year round, except:
- the 25th of December
- the 1st of January
- the Songkran (Thai New Year) 13th April
Check-in is after 2pm and check-out is at 12 noon max.
If you would like an early check-in or late check-out, please let us know in advance so we can arrange this for you. If you don't notify us there may be a charge applied.
There is a welcome letter waiting for you on your bed. Inside, you will find details of what to do and where to go. There will also be a map of the facility so you can easily find your way to the reception to meet with our staff and your assigned coach to begin your program.
Once we have received the 50% deposit, we will confirm your place and send you confirmation within 24hrs. If you cancel your booking later than 45 days prior to your arrival, your deposit will not be refunded. However, if you contact at least 45 days prior to arrival you may be able to change your booked dates (subject to availability) and get a full refund.
Please view the Thai power outlets here: http://whatplug.info/from/australia/to/thailand
Yes, you may come and enroll in a program at Action Point. However, young kids (under 16) and babies are not allowed to enter the training facilities or go around alone.